Allison the Administrator

Summary

• Quote: "One moment please while I find your records"
• Role/Level: Pearson Customer Admin
• Age: 38
• Type: Primary

Technology

• Skills: Expert
• Hours Online Per Week: 50
• Attitude: Has a mostly favorable view of computing and is proficient with most software applications.
• Primary Uses: Manages licenses and products for hundreds to thousands of users through Pearson admin tools. These admin tools provide support to teachers when database information needs to be changed.
• Favorite Sites: Yahoo, weather.com, CNN, and other general news websites.
• Job Roadblocks: With so many users, finding the correct information that a teacher is asking for can sometimes be difficult.

Personal

• Hometown: Boston, MA
• Languages: English
• Family: Married with 3 children, ages 10, 8, and 2
• Personality: Analytical, Simple, Detail-Oriented
• Hobbies: Enjoys ice skating, skiing, and other winter sports